Stashly™

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📱 Delete your account from within the app (recommended)

  1. Open the Stashly app on your device.
  2. Tap the Settings icon (gear icon, bottom navigation bar).
  3. Scroll down and tap Data Management.
  4. Tap Delete Stashly Account.
  5. Read the confirmation dialog, then tap Delete Stashly Account to confirm.

Deletion is processed immediately and cannot be undone. Your personal and financial data is permanently removed; see "What is retained" below for the limited records we keep for fraud prevention and legal compliance.

✉️ Request deletion by email

If you're unable to access the app, email with:

  1. Subject line: Account Deletion Request
  2. The email address associated with your Stashly account

Email requests are processed within 5 business days. You'll receive a confirmation once your account and data have been deleted.

🗑 What gets deleted

All of the following data is permanently and irrevocably deleted:

Profile
Name, email address, phone number
Bank Connections
Linked Plaid institutions (unlinked via Plaid API)
Bank & Credit Accounts
Account names, balances, account masks
Transactions
Full transaction history synced from your bank
Recurring Transactions
Detected recurring payment streams
Stashes
All savings buckets, balances, and settings
Stash Transfers
All virtual transfer records
Life Profile Items
Goals, assets, and linked stash references
Sessions
All active login sessions and refresh tokens
Notifications
All notifications and notification preferences
Device Tokens
Push notification registrations
Authentication Account
Firebase identity record

📋 What is retained

✓Your personal and financial data is permanently deleted — accounts, transactions, Stashes, balances, linked bank connections, and your authentication record are removed from our live systems immediately upon confirmation.

For fraud prevention and legal compliance, a limited set of records is retained after deletion:

  • A one-way hashed token derived from your sign-up email, phone number, and account ID. It contains no readable personal information and cannot be reversed to identify you; it is used only to enforce our one-free-trial policy.
  • Residual copies in encrypted database backups, which are automatically overwritten on a rolling basis (currently within about 90 days).
  • Subscription records held by our payment processor and standard security and rate-limiting logs, each retained on their own schedule.